Resources
FAQ
Short answers to common questions about workspaces, identity, changes and deletion.
Identity#
Yes, as two separate profiles. Workspaces are fully isolated: identities, metrics and segments never cross them. See Concepts.
The first server-side event that carries both their cookie and their email (login, order) links them. The visitor's events, metrics and recent-item lists merge into the customer's profile and are recalculated, ordered by event time. See Profiles & identity.
Data#
No. Each event is counted once, by its id or by the event type's business key (such as order_id). Retry freely. See Delivery.
Call DELETE .../profiles/{profile_id} with a tenant token. It erases the customer and everything linked to them, and can't be undone. See Data & privacy and Profiles API.
To the endpoint configured for your environment by the BreezeIQ team. Every payload includes tenant_id, workspace_id and segment_id so one receiver can route them all. See Webhooks.
Metrics and segments#
Not in place, so existing values never silently change meaning. Create a new metric name or segment id (or delete and recreate the metric). A segment's status can be changed any time. See Metric definitions and Segments API.